VALLEY PRO GRAPHICS

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Frequently Asked Questions (FAQ)

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-Valley Pro Graphics
Billing & Shipping
Why can’t I pay month to month?
Can I have a bill sent to my house every month?
Graphic Design
Why is a logo so important?
What is good design?
What do graphic designers do?
What is graphic design?
How does your logo design process work?
Who owns the copyright for work Valley Pro Graphics has done for me?
What kind of graphic design services do you provide?
Off-Set Printing
What is your turnaround time?
What is UV Gloss Coating?
Is 15pt card stock thicker than 14pt?
What is offset printing?
What are the advantages of offset printing?
What does 4/0, 4/1, and 4/4 mean?
What does PMS stand for?
What is a font?
What types of paper are available?
What if my file type is not acceptable for commercial printing?
My images are from a website - can I use them?
Custom Apparel
What if my file type is not acceptable for commercial printing?
My images are from a website - can I use them?
What is Screenprinting?
Is there a minimum order?
Can I print on assorted sizes?
Can I see a Sample of my Order Before it Prints?
Why Heat Transfer Printing?
Website Design
What is web hosting?
What is site maintenance?
Web Site Content - What Do I Put On My Site?
I've made my decision - I want you to design my web site. Now what do I do?
I am currently hosted with Another Firm and would like to switch over to Valley Pro Graphics Hosting. How do I do this?
What is a URL?
What is a domain name?
How long does it take to have a web site designed?
What can a website do for me?
Why does it matter how it looks as long as it works?
I don't think a website will do anything for me, am I right?
Large Format Printing
What types of paper are available?
What if my file type is not acceptable for commercial printing?
My images are from a website - can I use them?
Programs
Do I need a flyer to use the mass e-mailing program?
-General Questions
Will you share my information?
What is a PDF?
What is resolution?
What is your return policy?
Will you provide me with a firm quote once I submit my request?
Why do you require half of the payment up front, then the rest upon delivery?
Why hire Valley Pro Graphics?
I don’t know where to start. Can you help me?
Why do we have to pay first.
-Valley Pro Marketing

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